Fix a specific problem
Use the fix for your symptom, then collect the right diagnostic information if it persists.
Choose the answer you need
Use the fix for your symptom, then collect the right diagnostic information if it persists.
FIRESTARTERS Audio Startup Crash and No-Sound Checks
Check the documented exclusive-audio startup failure, the October 31 fallback behavior, and what to report if the game launches without sound.
Last updated: 11/2/2026
FIRESTARTERS Suitable GPU Error: Check the 0.2.2.8 Fix First
Separate the documented GPU-detection regression from unsupported hardware, and collect the information the developer requests for Vulkan startup errors.
Last updated: 11/2/2026
FIRESTARTERS Keybind Problems and Restoring Default Controls
Update for the documented keyboard-layout fix, then review the localization team's historical config-reset workaround with backups and clear limits.
Last updated: 11/2/2026
FIRESTARTERS Log Location and the Public Debug Branch
Find the release log folder, understand why it may be missing, and follow the developer's diagnostic branch instructions when reporting a startup failure.
Last updated: 11/2/2026